Our servers are located at the Savvis Datacenter in Fort Worth, Texas.
The following features are standard in Savvis Datacenter:

Zoned access throughout Data Center

• Biometric hand scanner requires ID card access and hand geometry measurements
• Customer IDC access and contacts managed via Siebel
• Current government-issued picture ID required
• ID badge and biometric hand scan to man trap with badge reader
• Second hand scans to gain access to raised floor Biometric scanner captures 3D measurements of hand

Security cameras

• Multiple 360 degree cameras with 10x zoom
• More than 100 fixed cameras
• High speed recorders with DV cassette tapes
• Hard drives to eliminate down time for tape swaps and over recording
• Minimum 30 day tape storage

Generator power

• Backup power
• Multiple CAT Diesel 20 megawatt generators
  Minimum 24 hour fuel storage
• Agreements with two major carriers to provide additional diesel fuel
• Generators assumes building load within 20 seconds
• Generators are tested on weekly basis under load
• Tanks are kept at least 80% full at all times

Two utility feeds from independent substations

• Diverse paths to the building
• Feeds to building are encased in concrete
• Fed from two independent substations
• Separate transformers fed from both utility sources for redundancy

HVAC chiller systems

• Hosting space HVAC system includes (16) AHUs and (16) ACCUs manufactured by Trane
• AHUs are DX type and located in the mechanical mezzanine; the ACCUs are located on the roof
• There is adequate capacity to withstand a HVAC unit failure or an entire bus failure
  Cooling is provided by both overhead and under floor air
• HVAC systems have wetted media for humidification, VFDs for each supply fan, exhaust fans to control building pressure, and economizers to utilize cool outside air
• Separate Dectron outside air handling units provide conditioned air for the hosting space
• UPS Room cooling is provided by Trane RTUs in a N+1 configuration
• Node room cooling is provided by Liebert DX CRAC units in a N+1 configuration

Network facilities - Main Node Room

• Multiple fiber providers for diversity - provides diversity and redundancy
• Each vendor can deliver additional bandwidth capacity with minimal turn-around time
• Can be delivered using existing ‘lit’ fiber
• Fiber pathways into the Data Center are truly diverse
• Fiber enters building in steel conduit from multiple points in the building